FAQ

FAQ

Got questions? We’ve got answers.


COVID-19 Precautions


  • What is the Club's staff vaccination policy?

    It is currently the Club’s policy that all staff must:


    • Provide proof of full vaccination

    Or


    • Provide a doctor’s note indicating a medical reason as to why they are not vaccinated.

    And/Or


    • Complete a COVID-19 vaccination educational session.

    The Club’s confidentiality policy prevents us from releasing an individual staff member’s vaccination status.


    BGC Lawrence Heights Club has set a policy that all newly hired employees (as of July 2021) must be fully vaccinated against COVID-19.


  • Does my child need to wear a mask while at the program?

    Masks for staff and partipants are optional unless required by federal/provincial/municipal health regulations.


    Staff and participants who choose to wear masks are supported in doing so.

  • Where can I read the Club's full Covid-19 safety guidelines?

    You can read the details of our current guidelines here. 


Supervision


  • What kind of training do the counselors have?

    We hire well-trained and experienced children’s program staff. Many are returning staff who have worked in our after school and summer camp programs before. Our staff have an outstanding experience and knowledge base. They have demonstrated a strong commitment to children and children’s programming. Staff members are trained in Standard First Aid and CPR-C as well as HIGH FIVE. Parks & Recreation Ontario’s HIGH FIVE program provides agencies with tools for measuring the success of their recreation programs for children in the area of healthy childhood development. The FIVE Principles of HIGH FIVE are FRIENDS, MASTERY, A CARING ADULT, PARTICIPATION, & PLAY! These principles should be part of every program and every child’s experience in camp and after school recreation programs.



    This year, the staff are also receiving extensive Health and Safety training to prevent the spread of COVID-19, which includes safe use of PPE, working with children during a pandemic, social distancing, hand washing, and environmental cleaning.

  • What is the staff to participant ratio?

    Each group will consist of 10-12 children with two leaders in order to meet the provincial guidelines.


Special Needs


  • What if my child has a special need?

    What if my child has a special need?

  • What if my child needs medication while at the Club?

    Please request a medication form from the staff – it can be completed electronically and emailed back. All medication needs to be in the original container with your child’s name and the date of the prescription. If the medication is for emergency use (e.g. inhaler or epi-pen), please send it in a waist pack so that it can be carried with your child, or with the leaders (depending on the age and ability of the child).


General


  • Is the Club peanut free?

    Due to the fact that participants bring food from home, we cannot ensure an environment free from allergens. If there is a child in a specific group with an allergy to peanuts or other food, we will speak to the parents of the kids in that group and ask them to keep these allergies in mind when they pack snacks.

  • What time do I pick up my child?

    In general, the program runs for two hours after school. Exact times are based on local school dismissal times and location of the program.

  • What if I am late to pick up my child?

    You will be charged $1 per minute. Please call us if you know you are going to be late.

  • What if my child is going to be away?

    If your child is going to be late or away for the day, you can call or email the program coordinator.


  • What if someone else is picking up my child?

    Any parent or emergency contact set up in the online registration system may pick up your child.  If you require anyone else to pick up your child, send an email or call us to let us know who to expect and if you want them added permanently to the list of authorized pickups.

  • What if my child loses something?

    If your child has lost something, please let us know immediately. With our current safety guidelines, we are not able to keep a lost and found bin of unclaimed items. BGC WMD Club is not responsible for lost or stolen items.

  • What happens on PA Days on holidays?

    The program does not run on PA Days and school holidays. We typically offer a full day program for TDSB PA Days and holidays at our 121 Humber location, however we don’t know if that will be possible this school year.

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